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  1. Hello friends, I just joined the site and I can see already that I am going to LOVE it! I am having a problem with the JW Library Sign app. I am trying to set it up for a deaf sister. She has a Samsung Galaxy Tab 2 running 5.1.1. So I started by downloading the app from the Play Store as usual. Downloaded A LOT of videos. I'm talking over 50 gb! Then the app started crashing. It opened and got to the bible screen then gives the dreaded error "Unfortunately JW Library has stopped working" So I tried clearing the cache as others have recommended but it still crashed. Then the only thing I was left with was to clear the data. So naturally that meant that I lost all of the downloads. I reinstalled the app and it stopped crashing. But here is my question... Has anyone been able to figure out how to be able to load the SD card with the videos and have the app recognized it. I still have all of the files however when I select a scripture for example it wants to download the file. To re-download all of the files would take a lot of time and internet! Has anyone had success with this problem?
  2. Here it goes - I have been having problem's downloading and viewing video's and music through my JW Library app for a couple of months now. I was thinking that the problem was the app. Whenever I would download something to my SD card, it could play right after I downloaded but if I closed the app and restarted it and tried to play a video or music, it would tell me that "video cannot play", or "content cannot be found". It's been very frustrating. Then along came Marshmallow. I was hoping perhaps the upgrade to the new operating system would somehow magically fix this problem with JWL app - but it seemed to of gotten much worse. I decided to wipe the SD card, uninstall JWL and reinstall it. Then I redownloaded all the publications, video's and music. At first it seemed to work - the music 'took' and I can play most of the music with no problems. But any video longer than a couple of minutes gave me the same problem as before. I remembered I had bought my SD card from an Ebay seller so I went back to their feedback page to see if anyone else who bought this particular "genuine and authentic" Samsung EVO 128GB card was having any problems. Sure enough - there were at least 6 after me and all of them said that the card wasn't working properly and they found out it was counterfeit. So at least now I know what my problem has been all along and when my new GENUINE SD card comes tomorrow, I will be spending the next two days downloading everything again and hopefully with much better results. It's a small piece of wonderful techology, but if it's cheap, a counterfeit or not really made for the type of device you are using it for, you can run into problems. I thought I'd post this in case anyone else is having problems of a similar nature.

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Since 2006, JWTalk has proved to be a well-moderated online community for real Jehovah's Witnesses on the web. However, our community is not an official website of Jehovah's Witnesses. It is not endorsed, sponsored, or maintained by any legal entity used by Jehovah's Witnesses. We are a pro-JW community maintained by brothers and sisters around the world. We expect all community members to be active publishers in their congregations, therefore, please do not apply for membership if you are not currently one of Jehovah's Witnesses.

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