JW Library not updating problem

[Nnaemeka]

Many brothers and sisters have been giving me their android phones telling me that their JW Library doesn't update to the latest publications and literature. Things I have done but not a solution:

1. Updated the app on play store.

2. Cleaned the cache. 

3. Freed up storage space to have more storage.

4. Android phone OS is higher than 4.0

5. Finally, uninstalled and reinstalled the app.

All these actions didn't solve the problem.

This is not an isolated case. Can anyone help me out?

Thanks in advance.

[trottigy]

What android version is on these phones? You mentioned above 4. Android is up to version 8 now.

 

We noticed older phones won't update. 

Edited January 7, 2018 by trottigy

[And_Ray]

We're slowly but surely reaching the point where old devices ( by old i mean older than 2 - 3 years) won't cooperate with the JW apps, mostly android devices.
The brothers do understand that they should make all the software backward compatible, in order not to put the friends in unnecessary expenses.
But the thing with technology is that what is popular today, is already 'ancient' next year. And our brothers at the computer department can't really go against the flow.

My point of this post being : many brothers and sisters bought phones / tablet in order to use JW Library, many at a great financial sacrifice. They were happy and content how jehovah's organisation provides an all-in-one solution to be used at meetings, in service, for personal study etc.
But hardly anyone though that in order to continue to benefit from that provision, will need to significantly empty his pocket every few years.

I am really sorry for the disappointment that many will go through when the app starts misbehaving and they can't really afford a newer device.

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[trottigy]

I have an older device that uses version 4.0.3 and t won't update past it. It won't run JWLibrary any more. It won't even install the latest JWLIBRARY update.

 

 

[softmouth]

Many brothers and sisters have been giving me their android phones telling me that their JW Library doesn't update to the latest publications and literature. Things I have done but not a solution:
1. Updated the app on play store.
2. Cleaned the cache. 
3. Freed up storage space to have more storage.
4. Android phone OS is higher than 4.0
5. Finally, uninstalled and reinstalled the app.
All these actions didn't solve the problem.
This is not an isolated case. Can anyone help me out?
Thanks in advance.

Hello brother, how do I get the theme to display.... It was there last year, but for this new year not seeing the year text on my second display


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[TRUTH04]

Many brothers and sisters have been giving me their android phones telling me that their JW Library doesn't update to the latest publications and literature. Things I have done but not a solution:
1. Updated the app on play store.
2. Cleaned the cache. 
3. Freed up storage space to have more storage.
4. Android phone OS is higher than 4.0
5. Finally, uninstalled and reinstalled the app.
All these actions didn't solve the problem.
This is not an isolated case. Can anyone help me out?
Thanks in advance.

Mine and that of other brothers had the same issue. I posted the issue here, and one brother suggested a funny method of solving it, but it worked for me and for other brothers that handed me there phones in our hall. Here it is:

Off and switched on the phone.

1. Open JWlibrary

2. Slide the jwlib home page downwards to update internally.

3. After the update is done, go to publications

4. Open watchtower, or meeting workbook of 2016. (If possible download a workbook there and just flip thru)

5. Go back to the homepage. Wait a little. (Or keep going back to publication>workbook etc.

Check the home page again. It took a while before the what's new section updated. And the workbook and watchtower brought up the current issue.

When the brother suggested it, it was funny and unlikely, but I tried it anyway, after all I tried all I could, even called branch, yet the problem persisted. I did it, and it worked. I thought it was a coincident, until I did it for two brothers. It all started working. Now, no brother in my congregation has that problem.

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