Canon sued for disabling scanner when printers run out of ink

[WilliamChew]

https://www.bleepingcomputer.com/news/legal/canon-sued-for-disabling-scanner-when-printers-run-out-of-ink/

 

In the past, whenever there is a problem in printing with an all in one printer I could always use the scanner. But Canon has now disabled this feature forcing you to buy ink in order to enable the scanner functionality.

 

Just take note of this when you purchase a new printer in case you find the scanner function without ink to be an essential feature.

[dove]

I've used a laser Canon aio for many years and when it says it's out of ink, you can remove the cartridge and shake it 15-20 times and get another 20-30 pages out of it..what can happen is that the black powder gets lodged in there and needs to be jarred loose.

[Hinata]

 

 

Did I share this video here before? If I did, oh well it doesn’t matter because—three years after, the situation is still the same!

 

When will we ever see actual printers that will not just try to take our money for nothing?

 

[jwhess]

A few years ago HP changed the firmware in their printers to reject any ink cartridge that was not a genuine HP product.  It would not print with any other commercial cartridge even with a new "chip" for ink volume.  I could not use any professionally refilled cartridges either.

 

So I swore off HP and went to Canon  I have used these printers for more than 5 years and I use refilled cartridges in them.

 

If Canon starts causing me grief I will have to find another brand.

 

Side Note:  when I first began to sell computers, I was a dealer for Panasonic ribbon and ink printers.

[pnutts]

For HP printers roll back the firmware. Yes it can be done. I have done it so use non hp ink.

[jwhess]

46 minutes ago, pnutts said:

For HP printers roll back the firmware. Yes it can be done. I have done it so use non hp ink.

Yes that was the solution but I wonder how many average printer users knew how to do that.  I was just irritated and offended enough to quit the HP line of printers.  I dd just buy a used HP tablet/laptop because of the price.  Every time I press the "function" key in combination with an "F" key that is supposed to turn on an "action" sequence, I get an error that I have not downloaded some special enabling software from HP.  I will pretend that I am not irritated (for now).

Edited October 23, 2021 by jwhess