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Converting 'In Person' to letter writing territory


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I'm looking for a bit of insight into the letter writing territory function in NW Scheduler...

 

I've just tried out the NW Scheduler feature that allows an 'In Person' territory to automatically spawn a letter writing territory for those calls marked as 'not home' and left in the territory when it is marked as completed. I did NOT create a specific Territory Category for letter writing. When I used the function 'Convert addresses to letter writing', it did generate a new territory with a suffix of 'LW'. What I don't understand, is that I am now unable to find this territory in my system. When I display the entire list of 'All categories' for territory types, it doesn't appear in the list. The only way I can seem to locate the LW territory is by filtering my territory list by the name of the publisher to whom I assigned it! 

 

Does anybody have any further insight into using this feature of NW Scheduler? The help files online don't seem to address this. Many thanks for replies in advance!                 

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16 hours ago, Guil said:

now unable to find this territory in my system

I can think of 2 ways to find it.

  1. It will automatically appear in the list near the source territory. Example: House-House terr # 307. Process creates new territory 307-LW. This would appear below 307 in list. HINT: you may have to leave 'TERRITORY' section and return to refresh the list.
  2. You can filter by Territory type. This is based on NWS types, not your categories. See pic.

TerrCategories.png


Edited by foghorn

clarification
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