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You’re not alone.

Your request for assistance appears similar to others, posted in the New update for JW Library app. thread.

The solutions are various, depending on the source of the issue. And, some of the issues are ongoing, with no current solution.

Try following the thread posted below and see if it helps:

 

“It’s not how much we know that pleases Jehovah, but how we feel about what we know and how we have allowed that knowledge to increase our love for Jehovah.”

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Since 2006, JWTalk has proved to be a well-moderated online community for real Jehovah's Witnesses on the web. However, our community is not an official website of Jehovah's Witnesses. It is not endorsed, sponsored, or maintained by any legal entity used by Jehovah's Witnesses. We are a pro-JW community maintained by brothers and sisters around the world. We expect all community members to be active publishers in their congregations, therefore, please do not apply for membership if you are not currently one of Jehovah's Witnesses.

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