Help with equipd

[DonnaR]

So I got the app on my iPad and it says family sharing is yes but it says this app is not shared when my daughter tries to open the app on her iPad. Any suggestions?

Donna

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[Chijwas]

Did you share first and then purchased the app? If not, then that could be the problem.

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[DonnaR]

Yes I did. It let her download the app without paying but when she tried to open it, it said she needs to pay for it.

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[bohemian]

Did you follow all the steps required for family sharing? Sounds silly, but you may have missed something.

Have a look here:

https://www.apple.com/uk/support/icloud/family-sharing/

On the app store, look at purchased apps, select the app you wish to share (if it is shareable) and click the top right icon on the app page, to share by Airdrop or other means.

Hope this helps.

Edited November 18, 2014 by bohemian

[Bassman62]

Well, not sure if the family sharing would work on that app, some apps are not available on family sharing.  For my children, I have them on separate iCloud accounts, but we all share the same iTunes account.  That way i can monitor everything they download.  And since Apple is now requiring the entering of the iTunes password for every paid app, I'm the only one that has the password.  So you may want to sign in on iTunes on their device and that should work.  Hope this helps.

[DonnaR]

Well I got it working. I'm not sure what she did but I redownloaded it for her and it works. Thanks for the ideas.

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