JW Library not Updating on Ipad

[Sian]

Hi all.

My Mum's study doesn't have internet so every few months I update the publications on her ipad 4. Today the app would not update on the home screen.

Last update was in February. Ipad is running IOS 10.3.3. 

I thought the app must have been corrupted somehow so I deleted it and reinstalled it.

I wish I hadn't done that

It still won't update but because it is a new install it has next to nothing on it.

I found a link on this site about using workflow to get publications into the app so I have put all the latest stuff on.

I downloaded the music she likes into the music app and some talks into VLC player

but I would really like to get the app to update.

I asked my son about it and he is having the same problem with the ipads of some of his studies too.

Anyone have any ideas?

[ChrisC]

Scary to think it could just pack up like that. All I can think of is pulling down on the Home page of JW Library and seeing the latest date at the top and forcing a refresh, but I’m sure you’ve done that.

 

[Sian]

Thanks for replying. Yes I repeatedly tried that 😀. 

But lo and behold I tried it one last time before the meeting this morning and it worked!

No idea why it didn’t work yesterday. 

Just as well I woke early as it took over an hour to download everything.

phew glad that’s over 👌

[Brother_Bliss]

JWLibrary on my father's iPad was glitching the other day. On the Home Screen, instead of showing Favorites, the ToolBox, Whats New, etc, it was all blank with a message "There is nothing new to show here". It was working again at a later time.

 

I think it was just having difficulty connecting to JW.org and downloading the latest information. Maybe the connection was bad or the server was busy.

[Sian]

I could update my own iPad without any problem so not sure it would be a server or website problem, it’s just strange 😀