NW Scheduler/Publisher - Updates, Support, and Suggestions

[Tortuga]

11 minutes ago, computerwiz said:

 

Couple other things to check:

 

1. When entering her name, as part of the ID check, make sure no space is added to the end (sometimes auto-complete will do this for you.  The space is seen as a character and won't line up with what NWS has)

 

2. Does her name have an apostrophe in it?  Regardless if it worked before, it could be an issue with the latest update.  A name like "D'ion" could mess with some coding, if it isn't handled properly.

Thanks. I checked for a space each time we tried and her name doesn't have an apostrophe. 

[Indapipe]

51 minutes ago, Tortuga said:

Thanks. I checked for a space each time we tried and her name doesn't have an apostrophe. 

Not likely in your situation as you probably would have caught it, but same principle for a name with an accent, like José. If it's spelled with the accent in NWS then it must match in NWP.

[foghorn]

Re: Connection Issues. I just tried the new "Refresh Authentication" button on the "App Persons" page, and it allowed a publisher to connect without changing his PIN. Anyone know exactly how this works?

[carlos]

Using v8.0 #1442. When I wanted to see which reports were still missing in my group, or in the whole congregation, I used to go to Persons, click on any publisher, Publisher Activity, and then click the newspaper icon. That would show all the publishers with their report for this month.

 

Now when I do that it asks if I wish to create a Congregation Activity Report (S-1). If I click on it, it will show the same grid as it used to (which by the way is not the S-1 form). But why this unnecessary additional step? Is there something I am overlooking?

 

[Matt S]

On 4/7/2026 at 1:16 AM, foghorn said:

Re: Connection Issues. I just tried the new "Refresh Authentication" button on the "App Persons" page, and it allowed a publisher to connect without changing his PIN. Anyone know exactly how this works?

 

It's explained in help page that "contact us" links to.

 

2026/03/01: If any publisher has problems connecting to NWP app, please see Help > NW Publisher app > App Problems > Publishers can’t Connect, or Identify Person, or are being Disconnected, or logged out

 

https://nwscheduler.com/how-to/nw-publisher-app-problems/#Publisher_cant_connect_to_the_Congregation