NW Scheduler/Publisher - Updates, Support, and Suggestions

[Indapipe]

1 hour ago, Indapipe said:

prefer to not hear from users as much as possible. 😬

 

27 minutes ago, carlos said:

make you feel you are an annoyance.

 

21 minutes ago, Tortuga said:

process to contact them but i heard it was arduous. 

Ironic, since without users they have a very powerful and robust, but useless app.

[Tortuga]

46 minutes ago, Indapipe said:

 

 

Ironic, since without users they have a very powerful and robust, but useless app.

If it's anything like this site, they have a full time job keeping up with all the opinions they receive. 

[dljbsp]

5 minutes ago, Tortuga said:

If it's anything like this site, they have a full time job keeping up with all the opinions they receive. 

A note in the terms of service and use, require we be understand and loving, as the brothers and sisters that built it, are ALL in full-time service. All of the brothers are elders.

The have not requested suggestions.

They have created a volunteer network for personal support. You can even become a volunteer. 

You agreed to those terms when you installed their applications.

 

[Indapipe]

9 minutes ago, dljbsp said:

You agreed to those terms when you installed their applications.

Fair point. Thanks. 👍🏻 

[dvdgarofalo]

I just updated NWS to 8.1 and can no longer connect. Anyone else having the same issue?

 

 

[Marky]

I keep getting the message to send app data - I send it but nothing changes - I still keep getting the same message and it looks like the same app data.  There is a Reconnect button which doesn't seem to work either.  The notes say if that happens to wait a few hours and try again.  I will try again in the morning.

Edit: In the Shared Persons it does show me as updated to 8.1 #1443.

Edited 5 hours ago by Marky

[Jonathan1]

6 hours ago, Tortuga said:

If it's anything like this site, they have a full time job keeping up with all the opinions they receive. 

 

I can understand the frustration that’s being expressed here. At the same time, I think it’s helpful to look at the situation from a broader perspective.

 

From what I’ve seen, NW Scheduler has grown into a very large and complex application over the years. It handles many different areas all within a single system. That kind of scope can make it quite challenging to keep everything stable while also responding quickly to new suggestions.

In software like this, even small changes can have unexpected side effects elsewhere. So what may seem like a simple feature request from a user’s point of view can actually require a lot of careful work behind the scenes.

 

Because of that, it wouldn’t surprise me if the developers are trying to be cautious about introducing new changes. Not necessarily because they don’t want feedback, but because they may already be dealing with a very large and demanding codebase.

Of course, that doesn’t make the experience easier for users. But it might explain why the support process feels structured or limited.

[Jonathan1]

For me, this is exactly why architecture matters so much from the beginning.

 

If a system grows over time without clear boundaries between data, business logic, and user interface, it becomes harder and harder to maintain. At some point, even small changes can introduce risk, and every new feature adds more complexity instead of real value.

 

That’s why I try to approach software differently: keep the core simple, define clear domain models, separate concerns properly, and avoid letting UI or sync logic drive the data model. It may feel slower at the start, but it pays off later in stability, easier maintenance, and the ability to respond to real needs without everything becoming fragile.

 

In the long run, a well-structured foundation doesn’t just help developers, it directly improves the experience for users, because the system can evolve without constantly breaking or becoming harder to support.

[On the huh]

Update NWS to 8.1 and NWP to 4.0

No problems with NWS, except it is showing under NWP App Devices that all devices are an old version.  I know I've updated all my devices to 4.0.

Not seeing the new features in NWP 4.0 either.

[molnarj]

If you Refresh Authentication, the ones with the new app version show up.