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NW Scheduler/Publisher - Updates, Support, and Suggestions


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1 minute ago, Cruzer said:

 

There was a recent change to the 'Public Talks - Local' section of NWS.. specifically to the 'Hospitality' option. Before, there was only a checkbox to select if the speaker was available or not. That has now changed to it having it's own drop-down field. The instructions I found previously seem to be up-to-date.

 

https://nwscheduler.com/how-to/schedule/schedule-public-talks-local/#Request_Hospitality_via_NWP

 

I did see those and checked every one of those conditions but still no button. Our very kind PTC has been patiently waiting on me; I have been messing with this for a few days now.

 

Request Hospitality via NWP

The Request Hospitality button will show on NW Publisher app if all the following is true:

  • App Settings > Allow Hospitality Requests is ticked

Hospitality Status is either Unconfirmed or Confirmed

  • The person has Person > Assign > Hospitality ticked

No one else has already been assigned Hospitality

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5 minutes ago, Sooner Guy 89 said:

I did see those and checked every one of those conditions but still no button. Our very kind PTC has been patiently waiting on me; I have been messing with this for a few days now.

 

Benjamin, I'm sorry that you are having trouble.

 

Your best option is to open a ticket with the developers of NW Scheduler:

https://nwscheduler.com/support-contact-us/

 

We are just users like yourself, we do our best to help but cannot change anything in the app. 

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2 minutes ago, carlos said:

 

Benjamin, I'm sorry that you are having trouble.

 

Your best option is to open a ticket with the developers of NW Scheduler:

https://nwscheduler.com/support-contact-us/

 

We are just users like yourself, we do our best to help but cannot change anything in the app. 

 

I totally understand I just hoped maybe someone had a similar issue. I sent in a ticket and this was the reply which didn't help since I had been through all support info multiple times:

 

  • Thank you for your message and positive comments. We’re sorry to hear you’re having problems.This feature has been explained in Help & Support, please see Help > Scheduling Help > Public Talks Local > Hospitality
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