Help?

[Julsey]

So I bought a new laptop to replace the old one that hadn’t worked well for several years. The old laptop… Somehow, in the very beginning, I set up two different user accounts: administrator and non-administrator. I didn’t want 2, but didn’t know what to do, so just lived with it. Last week, when I finally got around to trying to set up the new laptop, it indicated that I could transfer information from my old laptop, and asked if I wanted to proceed. Of course, I told it to go ahead. Here’s the problem: it transferred only the administrator side of things, but most of my information is under the other username. I have Carbonite, so can download documents, but is it also going to download both user accounts? Should I reset the new laptop back to factory settings and start all over so I don’t have to do anything else? Do I know what I am doing? Absolutely not!