NW Scheduler/Publisher - Updates, Support, and Suggestions

[More4me2do]

I have the latest versions just like you have and my home page looks like yours, but my Schedules page does have the entry:

Saturday April 12, 2025

Memorial

However when clicking the writing or the blue right arrow, than just a dark grey page displays and when clicking the back arrow on the bottom of my Samsung Android phone the following error message displays:

Error Occurred: Null check operator used on a null value.

 

Not a big deal as the home page display for the memorial works fine. Mind you though I updated an April 2 version from the play store.

[Cruzer]

1 minute ago, More4me2do said:

I have the latest versions just like you have and my home page looks like yours, but my Schedules page does have the entry:

Saturday April 12, 2025

Memorial

However when clicking the writing or the blue right arrow, than just a dark grey page displays and when clicking the back arrow on the bottom of my Samsung Android phone the following error message displays:

Error Occurred: Null check operator used on a null value.

 

Not a big deal as the home page display for the memorial works fine. Mind you though I updated an April 2 version from the play store.

 

I was receiving the same error & grey page in the 'Schedules' view. That's when I deleted the meeting change in NWS, then recreated it. According to the 'What's New' note in the app store, it should say 'Memorial' under the correct date of April 12th. 'Schedules' view still displaying April 13th however, with no mention of the event name under it.

[BigMAC]

I noticed a bug. The new updated app with version 3.7.10 shows as 3.7.1 under app devices in NWS.
I have reported this to NWS. No problem really, everything seems to work fine otherwise.

[More4me2do]

These are my screen shots using Samsung S21 and latest Android and NWP versions for the device.

 

Schedules Page

 

Clicking Blue Arrow

Edited April 3 by More4me2do

[jwhess]

Do the other color arrows work?

[More4me2do]

A HUGE request to the developers

Is there any way that some houses can receive a special color selection for being available ONLY to the elderly and infirm? Let me explain.

 

All the available homes in a territory have the color and can be worked, however some of the houses are not suitable for the elderly and infirm because of many steps or a steep walkway incline. I would like to mark some houses prior to our ministry in a different color than blue which signals these are ONLY to be worked by the elderly and infirm with using the normal status changes.

 

I know I am able to use a work around by using one of the custom buttons and mark those houses as Infirm and then let the publishers work them as normal. However after completing the territory I would have to keep track of which ones were for the infirm.

 

Surely this is a very common occurrence in the congregations where in some territories there are homes that can be easily accessed by the elderly and infirm and since the houses don't change it would be nice to keep track of them.

 

[More4me2do]

10 minutes ago, jwhess said:

Do the other color arrows work?

Yes all the other blue color arrows work it is just the memorial one. On the home page under events the memorial displays properly.

[Cruzer]

32 minutes ago, More4me2do said:

Yes all the other blue color arrows work it is just the memorial one. On the home page under events the memorial displays properly.

 

Ours were all displaying the same as yours. We had to delete, then recreate the congregation event in NWS to get rid of that grey screen bug in NWP. But now instead of displaying April 12th, it shows April 13th & no mention of 'Memorial' under it.

[markahart]

Here is something that has been happening, territories that have been assigned in my NWP app suddenly disappear. I have to have the territory servant reassign. Anyone else have that problem?

[foghorn]

3 hours ago, markahart said:

territories that have been assigned in my NWP app suddenly disappear

I have actually seen this happen: A brother goes to open his territory. He intends to touch the red "Open Map" button, but the sleeve of his coat brushes across the red "Territory Completed" button by mistake.

   An administrator might learn what happened by downloading the logs for "Automatically Imported" data. Here is an example for a territory that was returned:

Quote

2025-03-30 08:19:04 Automatically Imported Territory Assignments | [name of terr servant] 7.8 #1397
 - T-350 Completed

 

[RayAnthony]

Feature Request:

 

Ability to edit the current coordinates or add coordinates to existing Territory Address Records.

 

Now that publishers are more comfortable with the app, we'd like to go over the old address records without coordinates and add them.

 

[foghorn]

1 hour ago, RayAnthony said:

we'd like to go over the old address records without coordinates and add them.

In the US, all you need to do is select an address and click the Map Pin Icon. The mapping function will locate the address and insert the GPS coordinates. Don't know if that will work in the Phillipines...

[RayAnthony]

3 minutes ago, foghorn said:

In the US, all you need to do is select an address and click the Map Pin Icon. The mapping function will locate the address and insert the GPS coordinates. Don't know if that will work in the Phillipines...

Thanks, sadly it will not, so we would like to request functionality in the NW Publisher app to allow us to insert/edit GPS coordinates for existing records in the mobile app.

[drd217]

I am wondering why the App version on the scheduler program shows a different version for me. It says I have version 3.7.1 on App Devices. On App Persons it says I have 3.7.10?

 

[Brother Den]

Once a week or so, one of our personal territories gets automatically assigned to another congregation. It is always the same congregation, which is at the top of the Neighbor Congregation list. This has been happening for several weeks now, and with different NWS version software. Has such a thing been happening to anybody else? We live in the North America region.

[BigMAC]

11 hours ago, drd217 said:

I am wondering why the App version on the scheduler program shows a different version for me. It says I have version 3.7.1 on App Devices. On App Persons it says I have 3.7.10?

 

It's reported and will be fixed soon in a minor update.

[JBee]

We noted an issue with the latest NW Publisher update and I didn't notice this on this thread already.

 

The app goes right to the extreme bottom of the screen on the Publisher app, this ends up with some buttons extremely difficult to press, like the Territory Completed or the very last address in individual territories.

This is seen in Android devices and is worse when they have the individual navigation buttons, but even gesture navigation gets in the way... Have I missed this issue in this thread?

[foghorn]

1 hour ago, JBee said:

this ends up with some buttons extremely difficult to press

Yes - same problem here using a Pixel 9 Pro. Still possible to press the button if you can find a spot away from the virtual navigation buttons.

[JBee]

Yay! It's not just me. I'm not completely crazy after all 🤣.

 

My Pixel 8 does okay, but only because I use gesture navigation. Even then, it's rather tight to the bottom.

[Floyd]

On 4/6/2025 at 2:46 PM, JBee said:

We noted an issue with the latest NW Publisher update and I didn't notice this on this thread already.

 

The app goes right to the extreme bottom of the screen on the Publisher app, this ends up with some buttons extremely difficult to press, like the Territory Completed or the very last address in individual territories.

This is seen in Android devices and is worse when they have the individual navigation buttons, but even gesture navigation gets in the way... Have I missed this issue in this thread?

 

There is an app on the play store called "Fulscrn". You have to give it permission to display over other apps and can then enable it to always autohide the status bar which hides the nav bar. You can turn it on and off as needed.

Edited April 10 by Floyd

[Brother Den]

Once a week or so, one of our personal territories gets automatically assigned to another congregation. It is always the same congregation, which is at the top of the Neighbor Congregation list. This has been happening for several weeks now, and with different NWS version software. Has such a thing been happening to anybody else? We live in the North America region.

[Floyd]

6 hours ago, Brother Den said:

Once a week or so, one of our personal territories gets automatically assigned to another congregation. It is always the same congregation, which is at the top of the Neighbor Congregation list. This has been happening for several weeks now, and with different NWS version software. Has such a thing been happening to anybody else? We live in the North America region.

 

Do you mean it is already assigned to a publisher in your own congregation and it gets assigned to another congregation?

[Floyd]

23 hours ago, Floyd said:

 

There is an app on the play store called "Fulscrn". You have to give it permission to display over other apps and can then enable it to always autohide the status bar which hides the nav bar. You can turn it on and off as needed.

 

Fullscreen Immersive is even better because it has a pull down menu from the notification area to select which mode you want. You can switch back and forth very quickly.

[Floyd]

16 minutes ago, Floyd said:

 

Fullscreen Immersive is even better because it has a pull down menu from the notification area to select which mode you want. You can switch back and forth very quickly.

 

Edit: Just realized the back button does not work on a Pixel when hiding the nav bar. 

[Aja]

2 hours ago, Floyd said:

 

Edit: Just realized the back button does not work on a Pixel when hiding the nav bar. 

Would switching to Gesture Navigation resolve that issue?