JW Libraty will not let me designate location for videos.

[tjdavis2768]

For a while now, I have not been able to designate the location for videos in the JW Library app.

 

 

This is the computer and OS:
Processor    AMD Ryzen AI 9 HX 370 w/ Radeon 890M            (2.00 GHz)
Installed RAM    32.0 GB (27.6 GB usable)
System type    64-bit operating system, x64-based processor

Edition    Windows 11 Pro
Version    25H2
Installed on    ‎12/‎30/‎2024
OS build    26200.8037
Experience    Windows Feature Experience Pack 1000.26100.300.0
 

JWLib version: 15.7.36 (795978)

Here's a picture of what JWLib shows me about the location of the video files:

 

 

Note that there is not even an option to select the location. There is an option to designate the Music folder.

 

I've deleted and reinstalled the app several times, and there was no change. This is a painful solution as all the files have to be downloaded again.

The system video folder is F:\Videos

 

When I download a video file in JWLib they endup in E:\Videos\JWLibrary\ (which used to be the designated location). 

I was able to change the location for the music location, but lost the option to move the designated location for Videos.

 

I would appreciate any suggestions.

 

 

 

[jwhess]

When you do a search, is there a folder called..."F:\Videos\JWLibrary" already existing?

Edited 4 hours ago by jwhess

[ucastrobr]

First Attempt

 

Usually, JW Library saves videos in this path:
C:\Users\YourUserName\Videos\JWLibrary

Just replace YourUserName with your Windows 11 user name.

 

 

Second Attempt

 

But it’s easy to find where the video is stored.
First, in JW Library, download the latest video there. I included an image below to show which video I mean.

 

 

Second, open File Explorer in Windows or type it in the search bar.

 

 

When File Explorer is open, click on the search box at the top and search for: wdcu_E

 

 

 

 

After that, it’s easy. Just right-click the file with your mouse → Properties.

There you will see the path where JW Library stores your videos.

 

 

 

 

I downloaded other videos in JW Library, and the file names may appear like: jwbvod26_E, wdcu_E, or mwbv_E

For example, jwbvod26_E is a Morning Worship video. In fact, all Morning Worship videos usually start with the file name jwbvod26

 

Edited 2 hours ago by ucastrobr

[tjdavis2768]

Thenk you for responding.

Yes, F:\Videos\JWLibrary exists.

 

Since I described the problem, I relocated the system Video location to E:\Videos and the JWLibray videos to  E:\Videos\JWLibray and the similar idea for music.

However, this is where JWLibrary now thinks where the media belongs:

 

These are the standard location for media, but I wanted to use another drive and save space on my C drive.

 

JWLibrary will not let me change the location. When I click on the down symbol, this is what happens:

 

 

The down indicator dissappears but the browse boc does not open. Same for the music folder.