Need help from an Android master for JW Library

[SUNRAY]

2 minutes ago, pgwenlan said:

Hi all, especially @SUNRAY

A brother in our Cong has just had this same problem occur.

Did you manage to fix it?

I've cleared the cache, cleared the app, and nothing changes.

Thanks,

Peter

Hi Peter! No, I never found the cause..and then the sister agreed to buy a Tab A 8" which I also bought several months ago at Sam's Club for $118 on sale!! I prefer Samsung and am happy she decided to change brands!

[pgwenlan]

1 hour ago, SUNRAY said:

Hi Peter! No, I never found the cause..and then the sister agreed to buy a Tab A 8" which I also bought several months ago at Sam's Club for $118 on sale!! I prefer Samsung and am happy she decided to change brands!

Ok, thanks @SUNRAY. Thanks for the quick reply!

 

Anyone else out there with any other ideas???

[For Hire 24]

just a quick thought chaps...maybe your tablet has picked up some malware ?

could be worth a quick scan with an anti-virus programme, and open apps manager in settings, open jw library and see if any updates are offered.. M.

[pgwenlan]

3 hours ago, For Hire 24 said:

just a quick thought chaps...maybe your tablet has picked up some malware ?

could be worth a quick scan with an anti-virus programme, and open apps manager in settings, open jw library and see if any updates are offered.. M.

Thanks @For Hire 24, but it's clean - no malware, and cache all cleared, and a fresh install of JW library.