Jump to content
JWTalk - Jehovah's Witnesses Online Community

Territory Helper—Support Needed...Error (500) Server Message

Recommended Posts

Hello my dear Brothers,

I'm the Territory Servant for my congregation and we use the Territory Helper Program. I've been experiencing problems since last week trying to Login. Each time I attempt to Login I receive an 'Error 500' server message. I've been trying to contact "SUPPORT NETWORK" with no success or send an email. Can any Territory Servants here that use Territory Helper provide me with information or a solution to solve this Error (500) server problem or some other means of contacting the brothers at Support Network?

I have certain territories I need to assign to friends for the Memorial Campaign starting Saturday March 23rd and all of our territory is in the system of Territory Helper and I cannot access anything. I need any assistance you brothers can provide me because I have to get these territories assigned to friends no later than Friday. Thanks for your help and support.

Link to comment
Share on other sites

Hi Manny


I'm also the TS and I use the Territory Helper website. I have no problem logging in (just checked) so maybe the problem is on your side? 

Have you tried accessing on a different device/network? Usually when I contact the support team I get an answer in a couple of days


Just a side note: I used the site to build the territories divisions and use the QR code functionality, that is printed on each card, so that each publisher can access the boundaries on the site and see the details

I don't use to manage the designations and publishers records - And I don't advise using it as it needs to upload the publishers information to the server and you need consent from each publisher to do that (at least here in Europe). I use a separated local mobile app for that


Link to comment
Share on other sites

Join the conversation with your brothers and sisters!

You can post now, and then we will take you to the membership application. If you are already a member, sign in now to post with your existing account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.

About JWTalk.net - Jehovah's Witnesses Online Community

Since 2006, JWTalk has proved to be a well-moderated online community for real Jehovah's Witnesses on the web. However, our community is not an official website of Jehovah's Witnesses. It is not endorsed, sponsored, or maintained by any legal entity used by Jehovah's Witnesses. We are a pro-JW community maintained by brothers and sisters around the world. We expect all community members to be active publishers in their congregations, therefore, please do not apply for membership if you are not currently one of Jehovah's Witnesses.

  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.

JWTalk 22.12.4 (changelog)