NW Scheduler/Publisher - Updates, Support, and Suggestions

[Brother Den]

4 hours ago, Floyd said:

 

Do you mean it is already assigned to a publisher in your own congregation and it gets assigned to another congregation?

Yes, it automatically gets reassigned along with the original checkout date. 

[Floyd]

8 hours ago, Brother Den said:

Yes, it automatically gets reassigned along with the original checkout date. 

 

Has it ever been assigned to that other congregation? Or is it just random?

[Brother Den]

1 hour ago, Floyd said:

 

Has it ever been assigned to that other congregation? Or is it just random?

We have never assigned any of our territories to another congregation. Our brothers have just recently installed NWS version 7.8 #1399 and hope that this bug was fixed. We will closely monitor our territories and post here if the problem reoccurs.

[Brother Den]

Memorial question: will all of the campaign territories show up as regular territories on our phones tonight at midnight?

[Floyd]

On 4/6/2025 at 2:46 PM, JBee said:

We noted an issue with the latest NW Publisher update and I didn't notice this on this thread already.

 

The app goes right to the extreme bottom of the screen on the Publisher app, this ends up with some buttons extremely difficult to press, like the Territory Completed or the very last address in individual territories.

This is seen in Android devices and is worse when they have the individual navigation buttons, but even gesture navigation gets in the way... Have I missed this issue in this thread?

 

What I noticed too is that in JW Library when you scroll up the nav and menu items autohide. Seems like this could be a feature that would be easy to implement in NWP.

[Brother Den]

On 4/12/2025 at 8:26 AM, Brother Den said:

Memorial question: will all of the campaign territories show up as regular territories on our phones tonight at midnight?

Answer: No, you need to individually set each campaign territory back to regular.

[Andreas]

Issue with Public Talk Not Showing for Language Group in NW App

 

Has anyone experienced this? Our language group works fine for the midweek meeting — everything shows up correctly in the NW app. Also, the host congregation’s schedule is working perfectly.

 

However, for the weekend meeting, we can’t get the chairman, speaker, or any assignments to show in the NW app for the language group. We’ve tried everything we can think of: renaming the group, reassigning roles, updating the schedule — nothing works.

 

The midweek meeting shows up fine, but the weekend meeting is the problem.

 

We suspect it might be related to how the public talk for the language group is linked (or not linked) to the host congregation’s schedule. Has anyone faced this and found a fix?

 

Any help would be much appreciated!

[molnarj]

This issue is fixed with update #1400 and for the app: 3.7.12 #306. Change the name of the Language group and then rename it again. Send App data. This should fix the problem. 

[howudodat]

we have the same problem with the weekend schedule, but for the main congregation, running #1400 and 3.7.12 #306

[➕👇 ꓤꓱꓷꓠꓵ🎵Tone]

Can someone explain to me how the files are 'sync'd' between devices?

 

I received an automated email requesting 2 'reports' are needed. I send this to my assistant. He sends me a screenshot (iphone) showing all reports are in. I check my phone (Android), 2× are still missing. I check my laptop (Win 11), 2 reports are still missing from March.

How can the devices not be in sync?

Don't they feed from the same data file. If the 2× reports were posted, and logged on my assistant's iphone, wouldn't all data show this on all devices?

(Actually, as I  type this I wonder if someone did a 'restore'. Then it would roll back - but it doesn't explain why the iphone is out of sync...)