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NW Scheduler/Publisher - Updates, Support, and Suggestions


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New issue after the update this morning. When trying to open a map in the NW app I get this error message with a blank screen. It is across all publishers best I can ascertain. I tried changing the map settings but no joy. Any ideas from the brilliant minds out there?

WhatsApp Image 2025-11-19 at 09.51.09_553ebb1a.jpg

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There was also an update to NWS this morning to 7.9.  I would suggest that you contact all of the elders and ministerial servants to immediately install the new update.  In the same message encourage anyone with add/editing privileges to pause any data entry until EVERYONE is updated.  When there are strange issues and incorrect data in any section of NWP that is almost always the issue.  Another safer option is to go in and toggle off all of the brothers editing privileges until everyone has updated. 

Once everyone has updated, go into the Territory section and change something and change it back to refresh and resync the data.  Until every brother has updated, it is not likely that anything you do to fix your issue will work or stick.

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