Problem With Website's Security Certificate

[rocket]

For a week I was getting this pop-up of which blocked access to jw.org and tv.jw.org on our Samsung Smart TV's internet browser. (Even when I clicked on "Access Anyway") No problem with YouTube or Smithsonian Channel. Samsung has a very good telephone help line provided you get someone who knows how to fix the problem. On the third try I got a nice gal who said to unplug the TV for 30 seconds to get rid of any electrical glitches. That seemed to work as I no longer got the pop-up and the websites loaded and the videos played. The pop-up first appeared after a firmware update to the TV.

 

 

[1gemstone]

That happened to me too, I got the same message with my Samsung Smart TV! I just used my Roku instead. In the future i will follow the instructions above.  Thank you!! 

[hatcheckgirl]

Different, but possibly related problem with mum’s smart tv too. She suddenly couldn’t use tv.jw.org, though she could load YouTube and other websites. Hope this fixes it too.

[➕👇 ꓤꓱꓷꓠꓵ🎵Tone]

If the problem is persisting on a Samsung Smart TV, see the other thread for the Samsung workaround...

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{still waiting for the 'Wiser'}