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Notes' colors not transferring to study pane in Windows 11 JWL


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Hi, wondering if anyone has this same problem or a fix for it. 

 

I highlight something in JWL on Windows 11, and then tap it to add a note. On my iPad and iPhone, this causes the note I type to be the same color as the highlight. So in the study pane when I look at notes, I have a variety of red, yellow, purple, etc. notes all down the column on the left. 

 

For some reason, this is not happening on Windows. No matter what color note I select, it's always just a white background. 

 

Strangely, when I go into dark mode, the colors show up! But not in system or white mode. 

 

Another strange thing: when I create a backup and email it to myself, and then open it on my iPad or iPhone, the colored notes are there. But when I restore the same backup on the PC, the notes are colorless. 

 

The highlights themselves are whatever color I choose, but the notes are white.

 

I have tried uninstalling JWL and reinstalling, rebooting PC, all to no avail. 

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It has happened to me since a few months.  I am still on Win 10 so I thought it was my iPad.  I have had problems w/my computer, bad weather, lightening, etc so I thought that may have something to do w/it.  I am just working thru it.  Sorry you having same problem.  

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  • 2 weeks later...

It's the most updated version, although I don't know the version number off the top of my head. 

It seems to be random. Sometimes the colors show up after I close it and open it back up, and sometimes it doesn't. 

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