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Stuck in a “Favorites” section

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I always like to customize things in my Favorites. Just last month, I tried to add a video that could be useful for ministry. Now, when I try to remove it from my Favorites, it doesn't go away and the video remains stuck there. I tried removing it from my PC as well, but it didn't work. Are there any tools I can use to remove it?

He knows you better than you know yourself, and he wants to help. :hugs:

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Did you locate the individual video in the <Publications> <video> section?  Select the category and find the video.  In the sample, I chose "Children"  then the Sophia video shown.  Click on the "3-dots" for the menu to drop down.  Then select the "remove from favorites",


This is sometimes more effective than trying to remove it from the home page.




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  • 1 month later...


My new customized favorites


I accidentally got the solution, and it is not the updated version of the JW Library. Here's how I did it. This afternoon (April 13th), I answered all the questions in the Watchtower on my laptop. I had separate data on my phone, and I thought I could merge it with JWL Merge. When I tried to merge my data—from my mobile phone and from my laptop—I idly tapped the three dots in a file (found only in JWL Merge) and saw an option that removes everything in the Favorite Section. I tapped it, and then, yes, it removed the stuck video. 😁 It is nice to see that it is uncluttered now!



Edited by Hava Saber

He knows you better than you know yourself, and he wants to help. :hugs:

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