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Cannot pause video from the Media library


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Hi everyone,

 

We've come across an issue with playing videos from the JW video library. When we play a 'Sing out Joyfully'-meetings video we typically pause the video at the beginning. Once the video is fully opened it shows a "Pause" symbol (2 vertical bars) and so we click on that to temporarily pause the video. We do this so we're allowed to share the video via Zoom before continue playing it.

However, with other videos from the library, when we open the video it starts playing directly though the "pause" symbol doesn't show. We can't pause the video and so the Zoom participants will miss out on the start of the video. That is, there might be another way to pause the video, for example, by pressing the 'spacebar' or another key. What is difference between a song video and another video from the library that causes this difference in behavior?

 

Thanks for your help.

 

--Paul

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