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Is anyone else getting a glitch where the app shuts down when they try to open the research guide for John 9:6,7? It's fine if I try to open the Insight book, but when I click on the Love People book it closes the app. This has happened on multiple devices.

 

I read the research info on JW Library, so I don't need help, just wondering if anyone else is experiencing this.

 

Also, is there anywhere I can report this so it can be fixed?


Edited by LeolaRootStew
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2 hours ago, LeolaRootStew said:

Is anyone else getting a glitch where the app shuts down when they try to open the research guide for John 9:6,7? It's fine if I try to open the Insight book, but when I click on the Love People book it closes the app. This has happened on multiple devices.

 

I read the research info on JW Library, so I don't need help, just wondering if anyone else is experiencing this.

 

Also, is there anywhere I can report this so it can be fixed?

It works fine for me. 

CAUTION: The comments above may contain personal opinion, speculation, inaccurate information, sarcasm, wit, satire or humor, let the reader use discernment...:D

 

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13 minutes ago, Patience87 said:

Yep, I have the same problem on the JW Library app on all my Apple devices. I tried my Windows desktop app and it doesn't do it on that one, so only the app on my Apple devices are affected.

 

That might be the factor; I also have apple devices. It crashes on the ipads, but not the desktop.

 

Thank you, everyone. 💜


Edited by LeolaRootStew
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Mine works fine. On an Android device.
It does not shut the app down.

My Research Guide lists only 2 references: The Insight Book and the Love People Brouchure.
They all open fine.

Does it also shut down if you go in via the Guide?
Books & Brochures > Research Guide> Scriptures > John 9...?

Old (Downunder) Tone



63ad79e5d24d98fca4923bc5ad3f930b.jpg

Jn9v6v7 JW Library.jpg


Edited by ➕👇 ꓤꓱꓷꓠꓵ🎵Tone
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7 minutes ago, 👇 ꓤꓱꓷꓠꓵ🎵Tone said:

Mine works fine. On an Android device.
It does not shut the app down.

My Research Guide lists only 2 references: The Insight Book and the Love People Brouchure.
They all open fine.

Does it also shut down if you go in via the Guide?
Books & Brochures > Research Guide> Scriptures > John 9...?

emoji3073.pngOld (Downunder) Tone emoji854.png



63ad79e5d24d98fca4923bc5ad3f930b.jpg

 

Yes, it still shut down.

 

Is there a place to report glitches on the app?

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I am also using PC and Android ... no problems

 

Here is information on problems with the app:

 

image.png.74b201601cdb8d0f818fd59dfee7e2f2.png

 

image.png.e7f43090410445f1354455badf8a878f.png


Edited by Qapla

"Let all things take place decently and by arrangement."
~ 1 Corinthians 14:40 ~

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