Publication update fails

[bohemian]

In my JWLibrary app (ios) there is an update for the article series Young People Ask, but the installation fails after the download. Anyone else have this problem?

[Tortuga]

1 minute ago, bohemian said:

In my JWLibrary app (ios) there is an update for the article series Young People Ask, but the installation fails after the download. Anyone else have this problem?

Yes. Yesterday and today. 

[felito]

Yes me too.

[booboo]

I noticed that to.  But I just now tried again and it downloaded 

[bohemian]

Working now....  I wonder what the problem was? Never mind, AOK now.

[Tortuga]

It still doesn't work for me. I'll keep trying...

[countrykaren]

In my JWLibrary app (ios) there is an update for the article series Young People Ask, but the installation fails after the download. Anyone else have this problem?

Yes I do too my iPad and iPhone have the same problem


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[countrykaren]

I noticed that to.  But I just now tried again and it downloaded 

I’ve just tried again too but sadly still fail to install


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[The Deej]

Android user here, it initially downloaded but wont open or do the update. Hmmmm

 

[Tortuga]

Same here. Still. 3 devices...

[Mykyl]

Same here on android. IPad fine.

[Sian]

I had that problem but then the following day it worked.

But I have a problem updating the study bible on my Mum’s iPad. It will download but not install.

So I removed the app and reinstalled it. Now she has no study bible

It goes through the download process but doesn’t install. 

Anyone else have this problem?

[Sian]

I sorted it. It wouldn’t update from in the bible section but it did update when I went to the homepage and tapped on the update under what’s new. 

[Andoks]

It happened to me many times.  Then I figured to delete and re-download.

[Tortuga]

4 minutes ago, Andoks said:

It happened to me many times.  Then I figured to delete and re-download.

I had three publications that wouldn't update and I deleted and downloaded them several times and it didn't help. Tonight all three updated..

[Thesauron]

I had three publications that wouldn't update and I deleted and downloaded them several times and it didn't help. Tonight all three updated..

One solution is to download the publications directly from the website.

[countrykaren]

I’ve tried deleted reinstalled and it says installation failed now two things the young people ask and the latest update study magazine


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[Thesauron]

I’ve tried deleted reinstalled and it says installation failed now two things the young people ask and the latest update study magazine


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Then chill and take it easy for a bit. It’ll solve itself.