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NW Scheduler/Publisher - Updates, Support, and Suggestions


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11 hours ago, Floyd said:

Not sure why someone would be angry with me over my previous comment.

not angry over the comment, angry over the situation.  angry over point #3.  We have 150 publishers 1/3 of which are technically challenged and had to be reconnected manually.  Angry at lackadaisical programmers.  At 5 minutes per publisher (which is what it is averaging for our publishers) that's 4 hours of lost time.  Multiply that by thousands of congregations and it becomes clear that this upgrade was a  colossal mess.  And sadly it's not the first time an upgrade caused problems.

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On 2/27/2025 at 11:46 AM, Pastore72 said:

Good morning dear brothers, I have a problem with a brother's PC that we have entered on Nw scheduler, he took this PC yesterday in the shop a surface pro 5, a good PC, but when he clicks on brothers, or assigns a territory, it crashes and restarts the program, I also tried to use my administrator account but it does the same, I attach an image of the PC's features, a hug to everyoneImmagineWhatsApp2025-02-27ore17_45.29_67d9d646.thumb.jpg.23b99596b34c9d62f899ba336688ce1a.jpg

This screen shot just tells you about the hardware of the surface pro and the windows operating system, but it doesn't tell you anything about the error that caused it. To do this you need to go into Control Panel / Administrative Tools / Event Viewer. There you find the Windows logs and look what error entries in the application part of the logs..

 

My first step would be, uninstall NW Scheduler (NWS), delete the directory entry where it was installed. Then shut down, NOT restart, then power it back on and do a fresh install of NWS.

No effort = No bananas
More efforts = More bananas

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