Explorer

[Joey]

My computer says windows 7 but it must be 8...I don't know for sure.

[jayrtom]

My computer says windows 7 but it must be 8...I don't know for sure.

If it says windows 7,why do you think it's 8?

When you press the windows key (the key with an icon of Microsoft Windows on it) does it go to a screen like this?

[Joey]

I've never seen that before...looks like this when I hit windows key.

 

 

[Musky]

Looks like Windows 7 to me.

 

I would wait until the disk check is finished and then try the system restore.

 

Try Internet Explorer after the disk check is finished and before you try the restore. The disk check might replace the corrupt system files. 

Edited July 8, 2013 by Musky

[Joey]

After all that I've tried it says "You already have Internet Explorer 9"

But I can't open it and can't do a system restore.

[Joey]

Sorry.Not good at this.I will restart steps Chuck suggested.

[Joey]

Can't get past this....

[Joey]

I've been working on it for hours,there's no hope.

[Joey]

Can you help me Gary?

[Joey]

Oops!Hi Gary

[trottigy]

Schedule the check and restart the computers.

[Joey]

I click schedule the restart and then restart the c PC and same old thing happens again.

[Joey]

I mean schedule the check.

[Joey]

I have to go to another thread then come back to see responses,so don't think I'm leaving ya.

[Musky]

So when you say yes, to schedule the disk check with your next start up, do you see the disk check actually run at start up?

[Joey]

No.

[GrumpysWife]

I think we should sell this whole subject as a comedy skit. It is so funny.

 

Not the problems, just the dialogue. Sorry Gabe and Nancy for the trouble you are having. When my computer is not acting exactly how I want it too I go crazy.

Edited July 9, 2013 by GrumpysWife
I don't know........

[Musky]

Hit the "start" button and view the program list.

 

Click on "accessories"

 

Then, right-click on the command prompt and choose "Run as administrator"

 

When the black command windows opens, type in:

 

 chkdsk C: /F

 

Just exactly like that spaces and all and press enter.

 

If it tells you to reboot, do it, but I don't think it will.

 

Once the disk check is running, do not stop it or shut down the computer. Since we are telling it to fix any errors it finds, it might take a long time to run. Just let it go.

 

When it finishes, type in "exit" to close the command prompt.

 

Then, reboot the system and see if Internet Explorer works then and it it doesn't, try a system restore.

Edited July 9, 2013 by Musky

[Joey]

When I hit the accessories it gives me a list

Expand

Open

Open all users

Explore

Explore all users

Delete

Rename

Properties

Should I choose one of those?

[steadfast]

You need to left click Accessories, then right click on Command Prompt - according to Musky's directions.

 

Edit: It seems you right-clicked Accessories - left click it.

Edited July 9, 2013 by steadfast

[surfergirl]

Vernalee was it made by a Man? Musky no pun intended to you friend.

I think if its made by a Man it will be Moody and non cooperative.

:touche:I thought It was back to the explorer. Its actually Ninesm, Bing bar again.

I will take a photo and post so you know what I am talking about. Back soon.

[Joey]

OK...is that a space after the C: ?

[steadfast]

Yes - a space after the ":" (colon)

[Joey]

This is how it looks...

[Joey]

So I'm hitting enter now.