I can't update my Watchtower Library CD-ROM

[Semer]

For the last couple of months, when I launch the WTL CD-ROM, a message "1907" appears, asking me if I want to update. When I accept (twice), a progress bar appears, but then an error message pops up, something like: "Watchtower Library update could not be installed. Make sure there is not another instance of Watchtower Library active and try again." (I'm translating from Spanish).

Of course, there is not another instance of the software active, and I try again, but to no avail.

Do you know what may be happening?

[Myew]

I don't know the cause, but I've had similar issues updating. I hear the only thing that fixes it is a full reinstall and updating manually from the start. Meanwhile I've been ignoring the updates until I finish reinstalling my operating system. If you're still using an older CD-ROM, you'd be better installing it from the ISO file.
https://www.jw.org/en/online-help/watchtower-library/install-watchtower-library/

Edited August 7, 2020 by Myew

[jwhess]

Br. Richard wrote this back in July.  The current update is 2003 (third one in 2020).

 

There was another discussion about this problem here..

https://jwtalk.net/topic/45323-update-watchtower-cd/?do=findComment&comment=736875

 

[Qapla]

This is the current version I have on my PC

 

If I check for updates I get

 

Mine updated without problem

[Tortuga]

Every story needs a happy ending. Thanks John.

[Semer]

Thank you for your help. 😊

In my case, what worked was to download the update package from jw.org and apply it manually.

[➕👇 ꓤꓱꓷꓠꓵ🎵Tone]

My last WTL update went smoothly. But a delay on starting.
Every time I start it up on my PC, it says 'Not responding' for quite a while before it works... Strange

Old (Downunder) Tone

[Tortuga]

50 minutes ago, Maʹher-shalʹal-hash-baz said:

My last WTL update went smoothly. But a delay on starting.
Every time I start it up on my PC, it says 'Not responding' for quite a while before it works... Strange

Old (Downunder) Tone
 

Someone suggested disabling the auto update in the WTLIB settings and now mine doesn't delay when I open WTLIB.

[➕👇 ꓤꓱꓷꓠꓵ🎵Tone]

Ty. I'll try that when I next fire up the PC.

Old (Downunder) Tone