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I need help setting up khconf

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I am trying to set up khconf app for my congregation but am experiencing some difficulty.please I will out line the things I have done so far and the challenges am currently facing.

After the body agreed to use khconf to connect the small groups onto which our congregation is divided due to the covid 19 pandemic. I applied for the account from the khconf website.

The account was created and sent to my Google mail. Immediately I started setting up the account. Next I downloaded the khconf app from khconf website and installed it in my lap top.

Next I followed the instructions sent by the branch to set up the app.

Next I downloaded the Listener app on my Android smart phone then I went to settings,there I followed the instructions sent by the branch to set up the app.



Whenever I start the meeting and try to connect with the Listener app on my smart phone I repeatedly receive the error message"wrong number or pin"

I don't know why it gives me that message. Please help a brother. Our circuit visit is coming up December 15 and I really want to set it up before then.

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