Question about JW Library

[Denise]

Hi everyone 🙋🏽‍♀️... Recently, I’ve had trouble downloading/updating my JW publications in the app. Has anyone else experienced that? I’m not able to get the August WT Study Magazine not the latest My Christian Living Workbook. 🤷🏽‍♀️ I don’t want to delete the JW app and re-download because I’ll lose all my personal notes, tags, etc. Can anyone help?

[Chris7]

Hi sister Denise, welcome to JW Talk 

You might try to backup your data using the 'Personal Study' feature and click on the cloud icon, this should save your notes in case you need to re-install.  Also check support  https://www.jw.org/en/online-help/jw-library/

I notice you are from Saint Louis, I took my family to the International Convention last year and we really were treated in a wonderful way, ⭐⭐⭐  so it was a special reminder when I saw your location.

[Tortuga]

Many friends have found that if they delete a publication they had downloaded and then download it again, it seems to refresh the connection and the new publications show up.

 

[TylerD]

Hello Sister Denise,

 

 You might also try pressing the refresh button on the home screen at the top of the JWL app    Wait a couple minutes or so and you'll see a message at the bottom, like "Catalog update complete".

Edited August 7, 2020 by TylerD

[jwhess]

All 3 suggestions are very good.  I personally had great success with Br. Richard's note about deleting a pub and the retrying the download.  If not, then closing the app, re-opening the app and then try downloading again.

 

I would delete something common like the "Teach Us" book or a newer magazine.  Don't delete an older program or something you cannot reload later.

[My little flower]

Hey 

How do I save jw library on my laptop hp and use the usual way as a phone?

[My little flower]

Bro richard  I meant to ask is it possible to install jw library app on an hp laptop? If so how?

Thanks in advance.

[Qapla]

If you are running Windows on the laptop - the JWL is available for free in the Microsoft Store

[jayrtom]

 

1 hour ago, Qapla said:

If you are running Windows on the laptop - the JWL is available for free in the Microsoft Store

 

1 hour ago, My little flower said:

Bro richard  I meant to ask is it possible to install jw library app on an hp laptop? If so how?

Thanks in advance.

Only if you have windows 10

[My little flower]

7 minutes ago, jayrtom said:

 

 

Only if you have windows 10

Yes I have windows 10 

[jayrtom]

9 minutes ago, My little flower said:

Yes I have windows 10 

Then you're good to go following John's tip... or clicking here

[My little flower]

2 hours ago, jayrtom said:

Then you're good to go following John's tip... or clicking here

Thanks for making it easy for me