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Question about JW Library

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Hi everyone 🙋🏽‍♀️... Recently, I’ve had trouble downloading/updating my JW publications in the app. Has anyone else experienced that? I’m not able to get the August WT Study Magazine not the latest My Christian Living Workbook. 🤷🏽‍♀️ I don’t want to delete the JW app and re-download because I’ll lose all my personal notes, tags, etc. Can anyone help?

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Hi sister Denise, welcome to JW Talk :welcome:

You might try to backup your data using the 'Personal Study' feature and click on the cloud icon, this should save your notes in case you need to re-install.  Also check support  https://www.jw.org/en/online-help/jw-library/

I notice you are from Saint Louis, I took my family to the International Convention last year and we really were treated in a wonderful way,   so it was a special reminder when I saw your location.

1 John 4:1 "Beloved ones, do not believe every inspired statement, but test the inspired statements to see whether they originate with God, for many false prophets have gone out into the world."

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Many friends have found that if they delete a publication they had downloaded and then download it again, it seems to refresh the connection and the new publications show up.


CAUTION: The comments above may contain personal opinion, speculation, inaccurate information, sarcasm, wit, satire or humor, let the reader use discernment...:D


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All 3 suggestions are very good.  I personally had great success with Br. Richard's note about deleting a pub and the retrying the download.  If not, then closing the app, re-opening the app and then try downloading again.


I would delete something common like the "Teach Us" book or a newer magazine.  Don't delete an older program or something you cannot reload later.

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  • 2 weeks later...


1 hour ago, Qapla said:

If you are running Windows on the laptop - the JWL is available for free in the Microsoft Store


1 hour ago, My little flower said:

Bro richard  I meant to ask is it possible to install jw library app on an hp laptop? If so how?

Thanks in advance.

Only if you have windows 10

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