Updates to JW Library (iOS, Android, Windows)

[Shawnster]

I no longer have any study notes on my android phone or tablet. Everything is updated. All I have are the cross references and the research guide links. 

 

I do not see them on my Windows 11 laptop, nor on wol.jw.org 

 

What did I do? 

Edited December 17 by Shawnster

[Tortuga]

5 minutes ago, Shawnster said:

I no longer have any study notes on my android phone or tablet. Everything is updated. All I have are the cross references and the research guide links 

  What did I do? 

Did you accidently switch from the Study Bible to the NWT?

[Shawnster]

 

 

I've checked several times to make sure I'm using the correct Bible. 

 

And both phone, tablet, and my wife's phone? 

 

Plus my laptop and wol.jw.org? 

 

Edited December 17 by Shawnster

[AH173]

12 hours ago, Shawnster said:

I no longer have any study notes on my android phone or tablet. Everything is updated. All I have are the cross references and the research guide links. 

 

I do not see them on my Windows 11 laptop, nor on wol.jw.org 

 

What did I do? 

I've mentioned that on both surface tablets (Windows 10 and windows 11 type) I have lost ability to tap the Bible text and it shows in right side of app. I still have the ability to tap a publication reference and it will show up on the right side but not the Bible references in a publication like workbook or Watchtower. 

 

Can you share the brief specifications of the devices you have the problem with. 

I wonder if I have same type of device. 

Edited December 18 by AH173
update

[Shawnster]

Sounds like the same as you. 

 

Windows 11 HP laptop with JW Library 

Android Samsung S22 Edge phone 

Android Samsung Galaxy Tab

Chrome web browser on wol.jw.org 

 

On the android devices I do not see the gem icon next to the Bible book name. I do see the icon on Chrome. However, when I open the Bible chapter I do not see the study notes in the side panel like I did previously. All I see now on the tablet is the marginal references. When I tap a verse it calls up the research guide information. 

 

Not even seeing the study notes online at wol.jw.org is a mystery. That should affect everyone. 

Edited December 18 by Shawnster

[AH173]

On 12/7/2024 at 8:46 AM, AH173 said:

There is seems to be a problem on my windows devices with the update. 

 

When I tap / select the linked scripture - it does not show up in the right pane as it used to do. It does nothing when I tap it. 

The A/V brother who is more knowledge than me told me that I would have to go through the process of deleting JW Library off my windows devices and re install them. He said that is what he did to get back the way it was. 

I did that today and my tapping the scripture will show up in the right side as it supposed to. Just have to reinstall all the publications that were deleted in the process.

[shali]

When I studied for the midweek meeting last week, I put all the answers in my workbook (via my computer) and when I finished studying and scrolled back up - all my answers were gone!  It did this too me twice.  So I finally shut down my computer and restarted it - opened up JW Library and all my notes were there again.  

[Tortuga]

11 minutes ago, shali said:

When I studied for the midweek meeting last week, I put all the answers in my workbook (via my computer) and when I finished studying and scrolled back up - all my answers were gone!  It did this too me twice.  So I finally shut down my computer and restarted it - opened up JW Library and all my notes were there again.  

That happened to me too and I found some of my MWM answers in the WT Study

[Tronora]

7 hours ago, shali said:

When I studied for the midweek meeting last week, I put all the answers in my workbook (via my computer) and when I finished studying and scrolled back up - all my answers were gone!  It did this too me twice.  So I finally shut down my computer and restarted it - opened up JW Library and all my notes were there again.  

 

 

Happened to me too. I just closed the app and restarted it. It was all there.

 

6 hours ago, Tortuga said:

That happened to me too and I found some of my MWM answers in the WT Study

 

Is the cyberverse trying to tell you you are a pretty confusing guy ... ?

[JBee]

I feel like maybe I missed this happened as I am not doing AV at the meetings as often as I used to (I quickly flipped through this topic but didn't see it).

When you pull up a picture, or video in JW Library, there used to be a little "X" at the top right to close that picture or video, (there was also a minimize button I think too) but now seems to have disappeared...

Am I going crazier than normal or is it gone now?

 

PS: Windows 10 at the hall, Windows 11 at home, multiple computers, same thing for all

[Floyd]

8 hours ago, JBee said:

I feel like maybe I missed this happened as I am not doing AV at the meetings as often as I used to (I quickly flipped through this topic but didn't see it).

When you pull up a picture, or video in JW Library, there used to be a little "X" at the top right to close that picture or video, (there was also a minimize button I think too) but now seems to have disappeared...

Am I going crazier than normal or is it gone now?

 

PS: Windows 10 at the hall, Windows 11 at home, multiple computers, same thing for all

 

I see no way to close the picture now without stopping JW Library.

 

 

[jwhess]

Is this problem only related to multiple monitors?  When I pull a video up in JW Library on a single monitor the 'x' is still there.  Depending on the source (like starting the video from a link in a publication) there is a little 'arrow' in the upper left corner to take me back to the pub.

[Pallen]

12 hours ago, Floyd said:

 

I see no way to close the picture now without stopping JW Library.

 

 

I had to use the back arrow in the upper left to stop a picture. I was panicky for a bit how to take it down when requested.  Videos no problem as one can just let it play to it end.

[JBee]

2 hours ago, Pallen said:

I had to use the back arrow in the upper left to stop a picture. I was panicky for a bit how to take it down when requested.  Videos no problem as one can just let it play to it end.

Good to know on the back arrow. For pictures I ended up clicking on the meeting tab again, but it stressed me out when there were multiple pictures in a public talk😅