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If there were such an adjustment . . . we should roll with it . . . but, I think many would be stumbled. It would feel as if we really don't know anything. Maybe it's not that Jehovah has picked the year, month and day. Maybe it's that Jehovah has already decided "when mankind reaches this point of debauchery". That would align with his move against Nimrod and the Tower of Babel. He acted when the situation called for action. Another way the FDS has explained the timing is "this system will not go on for one day longer than justice requires", and "Patience must yield to justice", etc. That leans toward the Nimrod example. In any case, Mt 24:34 will be fulfilled.

I agree. If price needs to be adjusted, I can understand that. But a software you pay for cannot have a support like that. There are programs I have bought for $25 or $50, one single payment, not a subscription, and when I ask a question I receive a kind answer. I am not required to read the whole working manual and write a composition about it before asking. If many users ask the same questions, that means the interface is not clear enough. Fix the issues and the number of support tickets will greatly decrease.

Sorry to hear. These are truly difficult times hard to deal with.

43 now +33 = 76 Some of family died in cancer in their late 30s. Im having problem with my stomach and im having a tumor in different parts of my body .. I dunno if they're benign or cancerous .. Life is shorter these days..

I'm in agreement with many who post here that there's definitely an air of condescension in much of their support communications, along with a feeling that they would much prefer not to be bothered with sincere questions from users. I must say that I have experienced a higher quality of response when I email them directly using the support email address, as opposed to the process through the website. Having said that, on one occasion when I was not satisfied with the tone or the level of help that I experienced, I emailed back in a very professional but direct way as I would with any commercial software outlining exactly what I expect and how I expect to be treated as a paying customer. The response I got was very satisfactory.

In 33 years? You're younger than me and, baring unforseen events, I'll be in my late 80s. It's definitely reasonable to believe I'll still be alive then.

I have had quite the opposite experience. But at the same time because I also work in tech support I know the value of gathering all the evidence and screenshots. I do that anyway even if they did not ask for it. I have check many of my replies and this is usually what I get.

Dear sister Leslie. I don’t know how I’ve missed these recipes. I hope you post more. Will be trying the buns and the roast real soon. You truly are a gem , one I would love. To meet one day.

Ill be dead for sure before 2060.

I thought the same about the sealing. They all have to be sealed even though some will be with us during tribulation. Another thing I seem to be thinking about was Noah. He had some specific times given to him. 120 years then 1 week when he entered the ark. Perhaps there will be a time when Jehovah let's us in on a specific time frame. Im a numbers person and this not knowing is painful.

I have to live stream mine, been doing it for about 5 years now. Nothing like being there though. I have to say I like live stream. I feel like one of the crowd, I see what they see and I get to know the brothers from my new circuit.

I really enjoyed listening to it again. Thanks, Nelly.

Back in early 2024, early development of Dark Mode for WOL began. Two years later, a brand-new live preview of the feature is now available while development continues. Watchtower Online Library Dark Mode is coming soon to the add-on. earlypreview_darkwol-1.mp4

Works for me that way. The SC still needs to consult with the appropriate FSGO.

No thank you, i managed to figure it out but i shall definitely come here first if i need help again.

Funny my wife and I were just having this discussion. We left it at ... All we know for sure is what Jehovah had recorded for us at Rev 7:3 saying: “Do not harm the earth or the sea or the trees, until after we have sealed the slaves of our God in their foreheads.” When they full number is sealed it will end after that.

I have a question about the sequence of creation and Jehovah’s rest day. Adam was created first, and then, after an unspecified period of time, Eve was created. As we understand it, Jehovah’s rest day began after Eve was created. So, how should we understand the chronology? How much time might have passed between the creation of Adam and Eve, when exactly did Jehovah enter his rest, and, if that rest day is 7,000 years long, when would it end? Also, would Satan’s final test after the 1,000 years take place during that rest day or after it ends? I’d like to know if our publications shed any light on these points.

I wish they would charge more. This is global enterprize software that needs better development, support, etc. Their motives are good and the basic foundation of NWS is more stable now than I have ever seen it. We pay $45 for one year and have 16 brothers as shared persons. I am not aware of any other robust global software that is this inexpensive. I commend NWS for trying to keep the costs to a minimum especially in poorer areas. There needs to be a recognition though that they are often not providing first-rate software and support. If an electrician or a plumber comes to my home and he is a brother, I don't expect a discount. He has to make a living. Our entire servant body would happily pay a little more to avoid all of the time spent in troubleshooting and fixing things. Maybe it would be fair to charge the annual congregation fee but add an annual $1-2 dollar user fee for each brother that would be using it. That way smaller congregations would pay less and larger ones would pay more. With some additional revenue they could consider adding another developer, some experienced beta testers so new versions wouldn't get launched with so many bugs, and a dedicated crew for a help desk. The last time I looked they mentioned all the developers were pioneer elders. That is great and very commendable but this is commercial software and needs serious business attention. Part-time workers can be great but only if you have enough of them to do the job right. If they need more money to do that, maybe they could poll the users of the software to come up with the best way to increase the fees. Just some imperfect brainstorming...

Our experience is similar. Initial response is aloof and condescending. I agree with a recent post that said if we could find something that has the features we use we would move to it. At the risk of receiving more comments about the lack of good support and developing functions that are useful I continue to feel that there is a lack of community input. The developers seem to be in their own world. This is purchased software and users should be treated with a modicum of respect. I managed a group of developers for quite some time in my secular career and if my developer's responded as does NWS, there would have been consequences.

Update Sat at 5:20 pm Well the congregation in Summerland has had to evacuate… massive fire overnight. So far the fire has not come into the town they have set up retardant bombers and fire fighters from Mexico.. and Australia are assisting. So the Summerland people have had evacuate South … the only road open. The call for clothing and tool donations for the brothers in Vernon have ended for awhile.. In my area they are requesting temporary accommodation help for evacuees for Vernon and Summerland. The province of BC has declared a state of emergency… so interesting times.

Aussies, eh?

I have contacted them several times for issues, suggestions and questions and my experience in general reflects yours. The support system comes across as patronizing and is definitely designed to make you feel that you are bothering them. It's commercial software that you pay for, but they try to present it as if it were freeware. Sometimes they give snarky answers to try and make you feel stupid for wasting their time. Honestly, our congregation uses NWS because we are not aware of any current alternative that does everything it does, but if there were another with friendlier support I think we would switch without hesitation. On the other hand, whenever I have contacted them they replied within one or two days, or directly solved the issue with an update in the same term, which is good.

I know that we currently believe and teach that Jehovah has a set date, however it that is clarified one day and there is reason to believe and teach that there isn't a predetermined date, it would be very easy for me to accept that.

Exactly!

Some days I go back and forth on the idea that maybe the date is not yet established and that Jehovah's going to pick a moment when the time is right. Kinda like answering the question how long does it take a tea kettle to boil? The answer is it depends on conditions. It takes between 3 to 5 minutes for a kettle to boil. It depends on how big a kettle? How much water? Is anything in the water? How much heat? You know about when the kettle will boil, but not exact. On the other hand the Bible says he picked a day. Sounds pretty definite or specific date. Jehovah in Genesis determined 120 years. Was that to the day? Did it fudge a little and was really 120 years, 2 month, 2 weeks, 3 days? Was this a 360 day year or 365.25 day year? He was definite when he gave Noah a week. 7 days. Pretty exact. Maybe Jehovah did pick exactly 6,073 years or something specific like that. Clearly he did not pick 6050 years.