Zoom, Skype Technical Q&A here:

[jwhess]

1 hour ago, Loopy said:

I did a zoom update last week on my laptop. It screwed up the camera. It bounces up and down and got weird colors. Someone told me to delete it and re download it. 
 

Still bounces some, so I go off video and it straightens out for a bit, but soon it starts it again.

 

i sent a message to zoom but of course haven’t heard anything about it yet.

Several publishers have that camera problem (ir something like it).  The turn off the video and it goes away for a while.  Several knowledgeable people say it looks like a "bandwidth" or "memory size" issue.I am on the same internet provider (our town only has one cable).  I have 500 mbs service and 32 GB of ram memory and I don't have any problem

[Qapla]

[➕👇 ꓤꓱꓷꓠꓵ🎵Tone]

I had the same problem with some screens appearing distorted. I am doing the latest update, so I'll see if they fixed it. (Update, followed by patch, lol)

[Pabo]

I have noticed that when you pin a participant to first screen, you can pop out the other participants, so you have only participate on that screen and move the other participants to another monitor.

 

This is now really neat, because we can have that ceiling monitor facing the stage when showing videos and songs to be a full screen. Makes it easier for the brother on the stage to view this monitor as it does make it slightly larger than when it had the other participants on the screen as well.

 

Edited January 17, 2023 by Pabo

[jwhess]

My IOS devices and my Android phone all just updated to the version 5.13.5 just now

 

[Loopy]

On 1/16/2023 at 5:08 PM, Loopy said:

I did a zoom update last week on my laptop. It screwed up the camera. It bounces up and down and got weird colors. Someone told me to delete it and re download it. 
 

Still bounces some, so I go off video and it straightens out for a bit, but soon it starts it again.

 

i sent a message to zoom but of course haven’t heard anything about it yet.

O I did an update yesterday and this morning I was on zoom for a couple hours and the camera seemed fine. I just got the new camera I ordered today 😬 But if an update did it once…..

[➕👇 ꓤꓱꓷꓠꓵ🎵Tone]

My bouncing camera is still ot fixed. But on the plus side, there is a nwtsty update...

[Qapla]

If you are having problems on Zoom with the top of your picture when your camera is on - try going to Video Settings>Advanced and turn off the top option "Optimize video quality with de-noise"

 

 

This has been a fix for this glitch for a number of people.

Edited January 28, 2023 by Qapla

[Tronora]

On 1/28/2023 at 2:51 AM, Qapla said:

If you are having problems on Zoom with the top of your picture when your camera is on - try going to Video Settings>Advanced and turn off the top option "Optimize video quality with de-noise"

 

 

This has been a fix for this glitch for a number of people.

 

So glad I tipped someone in my cong about this! It worked for her. Thanks for sharing, Qapla

[bigvince]

Here’s an interesting issue, a friend from an ASL congregation asked me this and I’m stumped.

when someone on zoom comments, they spotlight that person and share the zoom window so everyone sees it, when they do the get infinite black windows popping up on screen. Any ideas what’s happening?

[howudodat]

they are sharing the same screen or same window that is showing the zoom spotlight. it creates an effect similar to;

 

why share the zoom window?  if it's spotlighted then everyone sees it

 

[bigvince]

34 minutes ago, howudodat said:

they are sharing the same screen or same window that is showing the zoom spotlight. it creates an effect similar to;

 

why share the zoom window?  if it's spotlighted then everyone sees it

 

Spotlighting alone will not share it so it appears on the screens in the hall.

[howudodat]

you cannot share and spotlight the same window/screen.

 

If your screens are set up according to the branch instructions, then the spotlighted speaker will always be on screen 2.  When you dont want zoom showing on the second screen you "cover" it with jw library by selecting the 2nd window of JW library (which is usually showing the year text)

[Qapla]

[Qapla]

 

Upcoming Release
 

February 27, 2023 version TBD

[Qapla]

[Qapla]

 

ZOOM

 

Edited March 10, 2023 by Qapla

[Qapla]

This update changed the taskbar icon

 

[molnarj]

We heard a solution this week for the distortian of the second screen.

 

At the beginning of the meeting start JWLibrary as usual. The yeartext is displayed at the second screen. Take your mouse to the second screen and double click it. It will minimise the yeartext and show up on the main screen. Drag it back to the second screen en dock it by taking it to the top of the screen. Let go. It will become full screen again but not maximised. If you now for instance show two persons on the second screen for a talk or display something else like the website and you drag the screen back to the main screen you will see the yeartext is displayed instantly on the second screen again. 

If you start playing a song or a video it will show up immediately on the second screen.

 

[Qapla]

Edited April 4, 2023 by Qapla

[jwhess]

Windows updated but I am waiting for Apple and Android. version 5.14.2

[jwhess]

My Zoom updated today (in Windows)..  Version 5.14.5

 

 

[jwhess]

My Ipad and Android devices also updated to version 5.14.5 now (as of 4/21/23).

[Qapla]

[jwhess]

My Zoom (on my windows PB) tried to update this morning but I was trying to sign-in to my morning field service meeting so I cancelled it...😀